INTERNET EXPLORER NOT OPENING LINKS IN A NEW WINDOW ERROR DOCUMENT

INTERNET EXPLORER NOT OPENING LINKS IN A NEW WINDOW ERROR DOCUMENT

Error: When a user clicks on a link on a web page and either nothing happens or a blank page opens.


Error Description:
Nothing happens or a blank window opens when a link is clicked on a web page.

Cause of Error:
Dll files have not been registered properly.


Fix / Solution:
The dll files need to be registered in the computers Registry.

On the users machine open a Command Prompt.

Click Start and select Run.



Type in cmd and click “OK”



In the Command Prompt that has opened change the directory to C: then type in the following commands.



Regsvr32 urlmon.dll
Regsvr32 shdocvw.dll
Regsvr32 oleaut32.dll
Regsvr32 mshtml.dll
Regsvr32 browseui.dll
Regsvr32 shell32.dll

After every command typed in a small dialog box will appear. Click “OK”



Once you have registered the dll files then try Internet Explorer again.

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